Account Manager

What we offer:Work-life balance.Career advancement opportunities.A great manager and/or team.A compelling work culture and company values.A sense of purpose and employee appreciation.Support & Stability & TechnologyTrainingLocated in our Kansas City, MO facility and reporting to the General Manager, the Account Manager will sell HVAC services using technical, organizational and customer knowledge to influence customers and assist them in applying the services to their needs, resulting in revenue generation by building, maintaining, and improving relationships with clients.Responsibilities: Contact new and existing customers to discuss their needs, and how those needs could be metAnswers customers' questions about services, prices, availability, or termsPrepare service contracts for orders obtained, quote prices, credit terms, or other bid specifications using Salesforce and submit for processingEmphasize service features based on analyses of customers' needs and on technical knowledge of service capabilities and limitationsNegotiate prices or terms of service agreementsMaintain customer recordsVisit establishments to evaluate needs or to promote service salesDevelops and delivers sales presentations and closes salesParticipate in sales forecasting and planning meetingsTimely manage assigned sales budgetsWork with General Manager to resolve customer issuesDevelops and maintains communications in a cooperative and professional manner with all levels of staff and customers using established guidelinesPartner with business development group to identify prospective customersCollaborate with colleges to exchange information, such as selling strategies or marketing information.Qualifications: Bachelor's Degree in Business/Marketing or High School/Trade School Diploma (or GED or High School Equivalence Certificate).3 years in service/sales position. Technical capacityCustomer focusCommunication proficiencyInnovativeCollaborationFinancial ManagementPresentation skillsAttention to detail and ability to work independentlyPersonal computer skills, strong typing ability and knowledge of Microsoft OfficePhysical DemandsMust be physically able to operate a variety of machinery and equipment including electronic and diagnostic tools, recovery equipment, and various other HVAC equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: stooping, kneeling, crouching, climbing, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those of medium work.Work EnvironmentThis job operates primarily alone on HVAC and boiler equipment in all environments, which includes extreme cold or heat depending on the time of year. Vehicles are used as the base of operations.Reasonable AccommodationReasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)