Call Center Specialist

Pride Global/Russell Tobin is currently seeking an Customer Service Representative to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the banking industry. Potential to extend or convert for the right candidate. Apply today for consideration!

Job title: Customer Support/Account Rep - Sr

Location: Columbus, OH

Duration: 6months

Pay rate: $18-$19.16/hour

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customers needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years; of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Preference for 1 of the following criteria

• College Degree- Associates/Bachelors completed. OR

• Previous contact center experience/finance

BENEFITS DISCLOSURE

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”