PSS Field Service Engineer

Are you eager to take your career to the next level? If yes, we welcome your application for the Field Service Engineer role In this position, your role will be to support our customers (mainly pharma and chemical plants) by delivering activities required for maintenance, troubleshooting and incident resolution, technical support, system upgrade, warranty services, training, completing configuration and/or modifications, on call services to DeltaV DCS. You will become part of our Lifecycle Services team, which helps our customers carry out maintenance, improve security and reliability and boost performance of their DeltaV DCS systems. By joining us as a Field Service Engineer in Padova , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities In This Role, Your Responsibilities Will Be: Performing tasks for system maintenance and performance evaluations Providing technical support to customers, leading in investigation and providing and/or recommend solutions Providing remote (phone, internet) technical support assistance for System users of DeltaV DCS Being able and willing to perform on-call shift-based services (if applicable) and emergency call-out services to provide customers with fast and efficient service Assisting in design studies, H/W & S/W upgrades & modifications Supporting project activities at customer site including system installation and application programming Providing on-site customer training for Emerson products Getting trained with the latest technologies and/or products for which you will be completing services Who You Are: You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities. You are excited to join a team of experts not afraid of technological challenges. You are curious to explore the systems, tools and solutions that Emerson makes available to you and our customers. You are aware of the opportunity to be an authority in our industry and to drive the digital transformation. For This Role, You Will Need: Technical diploma or degree in an engineering field, such as electronics, automation computer science, mechanical / electrical Knowledge on Information technology (IT) & Networking, Cyber Security, Virtualization, Programming Software, Operating Systems, Active Directory, Patch Management, Backup and Recovery. Fluent in Italian language Proficiency in English language (written and spoken) Experience in process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries Preferred Qualifications that Set You Apart: Experience in DCS or PLC application (knowledge of DeltaV DCS being an advantage) Willing to travel frequently Availability to work non-office hours, occasionally including weekends, to support customer and perform call-out services. Our Offer to You We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix. Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us. J-18808-Ljbffr

Location: padova, IT

Posted Date: 11/21/2024