Property Administrator Apprentice

What do you need to know about JDi Property Holdings?

JDi Property Holdings Ltd work in the housing and property sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey. Signature Properties UK prides itself on offering a fantastic portfolio of over 350 rental properties across the South Coast and providing the highest levels of customer service. As the vast majority of properties are owned by us, there are no middlemen which means the Property Managers can deal directly with tenants andhave the autonomy to resolve any issues efficiently. We also have a dedicated maintenance team who are on hand to promptly help fix any problems reported to the Property Managers.

So, what will your day to day look like?

You will be part of the administration team. It is an integral role within the business and requires excellent organisational skills and high attention to detail. A professional attitude and the ability to build professional relationships is essential.

This is a fantastic position for someone wishing to join an expanding team at a really exciting time for the Company. You will be working towards your Housing & Property Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.

Daily tasks include:

• Customer Service - taking inbound calls from tenants and clients, booking appointments, making outbound calls and following up on visits
• Assisting the Lettings department with general enquiries and processing of tenant applications/referencing
• Assisting the Property Managers with receivables and general administration
• Maintaining and updating online databases
• Opening and closing of utility accounts
• Scanning of invoices and processing through the system ready for payment
• Minute taking
• General administration duties (including but not limited to) filing, scanning et

Why work with JDi Property and Holdings?

• Salary: £7.50 per hour, 40 hours per week
• Hours: Monday to Friday 8:00 17:00
• Location: 16-18 Barnes Wallis Road, Segensworth, Hampshire, PO15 5TT
• Qualification: Housing & Property Management Level 3 takes approximately 18 months.

Benefits:

• 23 days holiday + bank holidays +length of service accrual
• Training & professional development
• FREE Breakfast, lunch, drinks & snacks provided
• Company pension
• BUPA Health & Dental care - After initial year of employment
• Death in Service benefit
• Netflix subscriptions
• Monthly retail vouchers
• Onsite Gym
• Generous food allowance at local restaurants
• Onsite hairdressers

What skills/qualifications or personalities would be suited to this role?

• You must have a minimum of English/Maths GCSE 4/C to apply for this role and you must have lived in the UK for a minimum of 3 years
• Communication, team working & customer care.
• IT, organisation, problem solving & administrative skills.
• Logical, attention to detail & initiative.
• Creativity, non-judgemental & patience

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

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