Family Support Specialist (Hiring Immediately)

Closing date: 26-11-2024

**Funeral Arranger**

£24,609 (£12.62 per hour) plus benefits

Full time 37.5 hours per week, Monday to Friday 9 am - 5 pm.

Newmarket, CB8 9AW



**No experience needed.**

**You can apply for this job on your mobile in a few simple steps – no CV
needed.**



Join our friendly team and help families say the perfect goodbye to loved
ones.



You don’t need previous experience as we provide full training and ongoing
support so you’ll have all the tools you need for your new role.



You’ll also benefit from a competitive salary, an excellent pension scheme,
and discounts on a range of Co-op products and services.



Find the kind of job satisfaction you didn’t think was possible. Apply today.



**What you’ll do**



• as a ‘non certified’ funeral arranger, you’ll support clients by organising
family visits and answering guest questions

• ensure all regulated work, like selling and advising on our funeral plans,
is referred to a ‘certified colleague’

• build positive relationships in the local community

• hold the fort at the funeral home (they’ll be times when you’ll be the only
one in branch)

• support with manual handling of coffins and the deceased



**This role would suit people who have**



• a passion for delivering great service and building relationships

• excellent communication and admin skills plus strong attention to detail

• high levels of empathy, discretion and care



**Why Co-op?**



You’ll get a fantastic benefits package including:



• 30% off Co-op branded products in our food stores all year-round

• 10% off other brands in our food stores all year-round (doubles to 20% on
the Friday and Saturday after payday)

• discounts on other Co-op products and services

• 23 days holidays (pro rata, rising with service)

• a pension with up to 10% employer contributions

• access to our Employee Assistance Programme which offers confidential advice
and support on anything you’re struggling with, 24 hours a day

• access to virtual GP and free eye tests

• endless career development opportunities including apprenticeships

• friendly, supportive team and the knowledge that you make a huge difference
to your community

• access to Wagestream - a money management app that gives you access to a
percentage of your pay as you earn it



At Co-op, we’re proud to do things a different way. As one of the world’s
largest co-operatives, owned by millions of members, community is at the heart
of what we do. Since our Co-op was founded in 1844, we’ve had a clear social
purpose, and everything we do as a business helps to build a fairer world for
our members, customers, colleagues, and communities



**Building an inclusive work environment**



We’re actively building diverse teams and we welcome applications from
everyone. We want to build inclusive work environments, where our colleagues
have equal opportunities to reach their full potential. We celebrate our
differences, and recognise the importance of our teams reflecting the
communities they serve.



If you have a disability, we can make reasonable adjustments to our
recruitment process according to your needs. Were also part of the Disability
Confident scheme, meaning well always offer an interview to disabled
candidates who apply through the scheme if they meet the minimum criteria for
a job.



Well ask whether you’d like to be considered under the Disability Confident
scheme when you apply.



If we invite you to take part in the recruitment process for any of our jobs,
we’ll ask you if you need any reasonable adjustments to enable you to
participate.



You can find out more about our recruitment process at jobs.coop.co.ukapply-
process.



You can find out more about the Disability Confident scheme and all our
commitments to diversity and inclusion at colleagues.coop.co.ukdiversity-
inclusion-and-wellbeing.



As part of your application you’ll need to complete an online assessment. It
will take you around 20 minutes to complete this test.



If you’re successful in your application, we’ll perform some background checks
as part of our pre-employment screening process. These will include a DBS
(disclosure and barring service) and adverse media checks, and an occupational
health questionnaire (to ensure you are fit to perform the role). We’ll also
check your social media activity on platforms like Facebook, Twitter and
Instagram.



Any offer of employment made will be conditional upon the completion of pre-
employment screening checks.




Location: Snailwell, GB

Posted Date: 11/21/2024