Part-Time Shop Assistant

Christ Church is seeking to appoint a suitably experienced part-time Shop Assistant.
Christ Church is one of the largest of the Oxford colleges and has evolved over five centuries. Its junior members, both undergraduate (over 400) and graduate students (over 200), cover almost all the major academic disciplines in the Sciences, Humanities and Social Sciences, as do its senior academic staff (around 60).

Christ Church provides all our staff with a welcoming and inclusive workplace that enables everyone to develop and to do their best work. Join us and you will find a friendly, vibrant, democratic, and international community, with a great range of staff benefits.

Role of the Shop Assistant (Christ Church Gift Shop)

A friendly, self-motivated individual with excellent customer services skills and retail experience is required to join a small team in the Visitor Centre, located in the beautiful meadows of Christ Church. Responsibilities include unpacking and checking deliveries, pricing and merchandising, cashing up tills, maintaining sales records, dealing with customers and assisting with ticket sales and issuing of multimedia guides.

Main Duties and Responsibilities

• Provide a warm and friendly welcome and deliver a high level of service to ensure all our customers have an exceptional experience
• Assist with the day-to-day operation of the shop, such as unpacking and checking deliveries, operating the till, cashing up, pricing merchandise, recycling packaging, ascertaining stock requirements, providing a vigilant presence on the shop floor and managing the number of customers in the shop to avoid overcrowding in the building
• Ensure that customer service standards are met at all times
• Demonstrate an excellent knowledge of Christ Church and the products and services on offer to visitors
• Dealing with customer orders and requests
• Maintain excellent standards of presentation, taking pride in keeping areas of work clean, tidy and organised
• Assist with ad hoc duties across the site to ensure the smooth running of the overall Visitor Services operation

Other Notes:

1. To play your part in providing a good working environment promoting a positive attitude and pride in your work.
2. It is important that you are always economical in the use of products and energy (do not over-stock on cleaning materials; turn off all lights, turn down heating and close windows when leaving rooms if a room is empty).

This list represents the principal duties only of a Shop Assistant and flexibility and a willingness to help wherever required are prerequisites of the role.

Person Specification -Essential

• Previous retail experience
• Excellent verbal/written communication
• Good organisational skills
• Sound computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Excellent customer service and interpersonal skills
• Ability to stand during scheduled shifts
• Ability to lift and move boxes of stock, as necessary

Terms and Conditions

• Salary: £12.49 per hour
• Working hours: 14 hours per week, working Saturdays and Mondays 9.00am 5.30pm.

Employee benefits

• Christ Church employees enjoy 25 days paid holiday per calendar year, with a further eight Bank Holidays (pro-rata for part time employees).
• The post-holder will be entitled to lunches in College without charge during periods for which these are available
• Generous pension scheme
• Employee Assistance Programme alongside access dedicated support both within the college and wider University for your personal and career development
• The opportunity for eligible staff to participate in tax-free bicycle hire/purchase salary sacrifice scheme
• Season ticket loans
• A range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges.

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Location: South Hinksey, GB

Posted Date: 11/21/2024