SThree Management Services
Credit Control Manager
Job Location
Glasgow, United Kingdom
Job Description
Please note this role is permanently based in our Glasgow Office*
SThree are pleased to announce we're recruiting for a talented Credit Control Manager to join our dynamic team on a permanent basis, in a hybrid working pattern.
The Credit Control Manager will assist Regional Credit Control Manager in leading the Credit Control function focusing on Key Accounts, Self Bill and MSP clients, ensuring successful delivery of KPIs, strong people engagement and excellent stakeholder management. In addition they will be responsible for leading a small team of Credit Risk Analysts. The ability to provide practical support to this team on a daily basis is essential.
The Credit Control Manager is primarily responsible for delivering consistent cash collection, DSO, ADD and other KPIs, proactively managing and resolving disputes and driving accountability throughout the Credit Control function.
Please note this role will be supporting our UK and US function, requiring some working hours accommodating US time zone.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world.
What are the day-to-day tasks?
Working alongside the wider AR Leadership Team to deliver team strategic targets, coaching and guiding the team to deliver optimum outcomes against deliverables and objectives
Maintain a department organizational structure sufficient to meet all goals and objectives
Deliver consistent improvements in eNPS scoring, through hearing the voice of the team and making appropriate changes to support engagement and development
Leading regular 1:1s and periodic skip level 1:1's with team members, reviewing objectives and development plans that are set and supporting team member's development pathways
Setting and reviewing annual objectives and monthly KPIs, reviewing staff performance periodically
Lead by example by implementing our standard leadership principles, ensuring all team members have clear objectives and development plans
Conduct frequent reviews with team members to ensure they are adequately supported in achieving success against their targets and objectives outlined within Personal Development Plans
Ensure that staff skills or knowledge gaps are met with appropriate training and development so staff can perform their roles to their maximum capability and fulfil their potential
Is responsible for successful delivery of all KPIs agreed with the Global Head of Accounts Receivable
Supports the Regional Credit Manager in producing executive reporting of KPIs.
Measure department performance and ensure appropriate actions are taken to recover any gaps
Ensure compliance with policies, guidelines and controls and monitor/record any breaches
Meet audit requirements and deadlines
Keep key stakeholders engaged and informed by providing reports and conducting regular review meetings in line with Comms Strategy
Champion the Credit function, ensuring the group is aware of it's purpose, the value added and their challenges
Collaborate with global stakeholders to ensure SLAs are met
Build professional working relationships with clients and regional stakeholdersWhat else are we looking for?
Knowledge & Experience:
Must be currently working in a Credit Control Manager position, or equivalent. 2-3 years in a similar role is essential
Experience of reporting is essential
Communicating with, influencing and engaging stakeholders at all levels
Previous experience of leading people is essential
Management of a ledger containing complex clients with bespoke billing arrangements, high value billables and self-billing clients
Applied knowledge of accounting & general accounting practices relevant to job (Bad Debt Provision, ability to interpret a balance sheet etc.)
Excellent knowledge of MS Word, Excel, PowerPoint, and OutlookQualifications:
Qualifications in credit risk management desirable
Member of CICM is desirable but not essentialBenefits for our U.K. teams include:
The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering
Private healthcare, discounted dental insurance and health care cash back scheme
Opportunity to participate in the company share scheme
Access to a range of retail discounts and savingWhat we stand for...
We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
What we stand for..
We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.
If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help
Location: Glasgow, GB
Posted Date: 11/22/2024
SThree are pleased to announce we're recruiting for a talented Credit Control Manager to join our dynamic team on a permanent basis, in a hybrid working pattern.
The Credit Control Manager will assist Regional Credit Control Manager in leading the Credit Control function focusing on Key Accounts, Self Bill and MSP clients, ensuring successful delivery of KPIs, strong people engagement and excellent stakeholder management. In addition they will be responsible for leading a small team of Credit Risk Analysts. The ability to provide practical support to this team on a daily basis is essential.
The Credit Control Manager is primarily responsible for delivering consistent cash collection, DSO, ADD and other KPIs, proactively managing and resolving disputes and driving accountability throughout the Credit Control function.
Please note this role will be supporting our UK and US function, requiring some working hours accommodating US time zone.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world.
What are the day-to-day tasks?
Working alongside the wider AR Leadership Team to deliver team strategic targets, coaching and guiding the team to deliver optimum outcomes against deliverables and objectives
Maintain a department organizational structure sufficient to meet all goals and objectives
Deliver consistent improvements in eNPS scoring, through hearing the voice of the team and making appropriate changes to support engagement and development
Leading regular 1:1s and periodic skip level 1:1's with team members, reviewing objectives and development plans that are set and supporting team member's development pathways
Setting and reviewing annual objectives and monthly KPIs, reviewing staff performance periodically
Lead by example by implementing our standard leadership principles, ensuring all team members have clear objectives and development plans
Conduct frequent reviews with team members to ensure they are adequately supported in achieving success against their targets and objectives outlined within Personal Development Plans
Ensure that staff skills or knowledge gaps are met with appropriate training and development so staff can perform their roles to their maximum capability and fulfil their potential
Is responsible for successful delivery of all KPIs agreed with the Global Head of Accounts Receivable
Supports the Regional Credit Manager in producing executive reporting of KPIs.
Measure department performance and ensure appropriate actions are taken to recover any gaps
Ensure compliance with policies, guidelines and controls and monitor/record any breaches
Meet audit requirements and deadlines
Keep key stakeholders engaged and informed by providing reports and conducting regular review meetings in line with Comms Strategy
Champion the Credit function, ensuring the group is aware of it's purpose, the value added and their challenges
Collaborate with global stakeholders to ensure SLAs are met
Build professional working relationships with clients and regional stakeholdersWhat else are we looking for?
Knowledge & Experience:
Must be currently working in a Credit Control Manager position, or equivalent. 2-3 years in a similar role is essential
Experience of reporting is essential
Communicating with, influencing and engaging stakeholders at all levels
Previous experience of leading people is essential
Management of a ledger containing complex clients with bespoke billing arrangements, high value billables and self-billing clients
Applied knowledge of accounting & general accounting practices relevant to job (Bad Debt Provision, ability to interpret a balance sheet etc.)
Excellent knowledge of MS Word, Excel, PowerPoint, and OutlookQualifications:
Qualifications in credit risk management desirable
Member of CICM is desirable but not essentialBenefits for our U.K. teams include:
The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering
Private healthcare, discounted dental insurance and health care cash back scheme
Opportunity to participate in the company share scheme
Access to a range of retail discounts and savingWhat we stand for...
We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
What we stand for..
We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.
If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help
Location: Glasgow, GB
Posted Date: 11/22/2024
Contact Information
| Contact | Human Resources SThree Management Services |
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