eCommerce Product Manager

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What's in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Job Summary

The eCommerce Product Manager position is critical to the success of Trane's Residential and Supply - Digital business. You will be responsible for setting the long-term, market-based strategic vision for the eCommerce Product offering. You will work directly with customers and with other stakeholders in our organization to define the product vision and ensure it aligns with company goals, and then work closely with the agile Product Owner to ensure the features match the vision. You will define KPIs to represent your product's success and help drive and present these to the business. The eCommerce Product Manager should have a good understanding of the industry, customers, and the current competitive landscape. You will be responsible for driving the commercialization of the product, and for presenting at conferences or sales events when needed to drive awareness and adoption of the product.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Learn more about our benefits here!

Where is the work:

• This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.

What you will do:

• Create and maintain product vision, strategy, and roadmap
• Responsible for the product value proposition and ensuring ROI meets targets
• When required, create content and lead presentations for gate process ceremonies
• Define and communicate metrics to validate product success
• Provide updates, information and demos of product features and progress against timelines to stakeholders including business leadership and external partners/vendors
• Conduct or facilitate voice of customer activities to identify business, customer, and user needs based on stakeholder interviews, focus groups, "day-in-the-life" studies, and advisory panels
• Conducts competitive analysis studies as input to the strategy and vision
• Effectively collaborates with business unit stakeholders to coordinate and align vision and strategy
• Responsible for driving commercialization and go-to-market strategy for the product
• Work hand-in-hand with the agile Product Owner to ensure product features meet the strategic directives
• Communicate with internal and external customers on a regular basis to understand and represent their needs when defining product direction
• Present at partner conferences, sales training and other events to evangelize the product to customers and internal associates

What you will bring:

• Bachelor's degree science, technology, engineering, or mathematics fields
• 2+ years of experience in an eCommerce product management and/or product owner role
• Demonstrated success leading a digital product to successful launch
• Excellent presentation skills, demonstrated ability to communicate product vision to leadership and product team
• Excellent written and verbal communication skills
• Able to quickly adapt to change and navigate ambiguous problem spaces
• Self-starter and ability to work with little instructions and collaborate with diverse teams
• Preferred:
  • Masters degree or higher identified or applicable field
  • 5+ years of experience in a product management role of software-based solutions
  • Knowledge of/experience in HVAC system domain
  • Experience working within an entrepreneurial environment; potentially with a startup or consultant agency with agile practice
  • Experience working within a greenfield software development environment

Key Competencies:

• Deep understanding of customer needs and our industry in general
• Stays up to date with customer needs and the competitive landscape to make informed strategic decisions
• Leadership & Accountability: Possesses the mind-set of a business leader, with a focus on delivering measurable business and customer value and optimizing ROI
• Decisive: Makes decisions and prioritizes effectively using data and facts
• Strong communicator at all levels of the organization. Demonstrates excellent collaboration skills.
• Strong familiarity with product management principles. Strategic thinker.

Compensation:

Base Pay Range: $140,000 - $190,000

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Location: Davidson, NC, US

Posted Date: 11/22/2024