Spa Receptionist (5-star spa)

5-Star SPA RECEPTIONIST CAPE TOWN SEA BOARD - Atlantic Seaboard (Western-Cape) - South Africa STARTING DATE: A.S.A.P / 01 December 2024 REPORTS to: Spa Director / Spa Manager TRADING HOURS & SHIFTS: Monday - Sunday including Public Holidays 07:00 - 19:00 (Open / Close Shifts apply) REMUNERATION & COMPANY BENEFITS: R10,500 per month GROSS Monthly Retail Bonus Incentive Promotional Bonus Incentive Pension Fund / Medical Aid company contributions Staff transport (morning & night) Staff parking (if you have your own car) MINIMUM REQUIREMENTS: Matric (Grade 12) / Senior National Certificate Spa Receptionist experience - essential and non neg Excellent command of English (speak & write) ESP / Bookings system confident Highly presentable and beautifully groomed Certificate or Diploma in Spa / Skin Care / Cosmetology or Somatology - BONUS Must reside within reasonable travel distance to Cape Town OR have your own reliable transport EXPERIENCE: Reception experience in Spa / Salon or Cruise Ship Knowledge & understanding of Spa industry & the lingo (describe treatments accordingly) Exceptional guest/patient relations Computer literate & skilled in booking software including ESP, Social Media & MS Office KPI: Conduct Spa tours Digital communication with guests Guest preparation for services Attend to queries Operate incoming calls, e-mails or walk-ins Guest check-in & check-out

Location: Cape Town City Centre, ZA

Posted Date: 11/23/2024