OnBase Consultant

Overview

The Onbase Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers. Candidates for this role must reside in Colombia, Brazil or Peru and must be fluent in English. Spanish and Portuguese will be a plus.

What you will be doing

• Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders
• Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members
• Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members
• Demonstrate the configured solution or prototypes of the solution
• Design and build solution, including configuring application development tools
• Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner
• Compose training materials and conduct training sessions for customer
• Develop plan for migration of configured solution into production environment and support customer throughout migration process
• Transition key information to the technical support team to ensure continued successful support of customer
• Define upgrade plans and execute upgrades of the software to newer versions
• Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members
• Estimate design and configuration effort based on approved requirements
• Maintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members

What will make you successful

• Fluent in English
• Bachelor's Degree or equivalent
• Experience with Hyland's OnBase Software
• Knowledge of scripting, system architecture or relational databases
• Able to thrive in a fast paced, deadline driven environment
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information
• Organized and experienced at successfully multi-tasking
• Good collaboration skills, applied successfully within team as well as with other areas
• Self-motivated with the ability to manage projects to completion with oversight
• Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
• Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Hyland’s Offering

We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

• Learning & Development- development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees
• R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow
• Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!
• Well-being- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs
• Community Engagement– Volunteer time off (24h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs
• Diversity & Inclusion– employee resource groups, inclusion benefits and policies
• Niceties & Events– quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs

If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work and where employees are called family – connect with us!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.