HR Change Consultant – 12 month FTC

As a HR Change Consultant (Partnering and Change Consultant) – 12 month FTC , you’ll support a variety of People related work packages providing consultative oversight and guidance to the business.

You will lead and support a number of People Change activities helping us transform our business and service our Customers. You’ll also get involved in investigating and responding to escalated AskHR queries linked to the NBS policy suite and employee terms and conditions. You will gather and use people data producing insights to support business decision making, and manage a variety of complex HR processes.

This is a hugely varied 12 month fixed term contract role for a true HR Generalist. And you’ll be part of our high performing People Partnering and Change Delivery team, working alongside other Consultants, Partners, and Advisers. You’ll also work with our recognised Union, the NGSU, to share information and nurture our positive relationship. This is a role within the People Partnering and Change Delivery Team, who provide expertise and consultancy to support the Society to deliver people change and initiatives, commercially, fairly, at pace and with an ethic of care.

This role sits within the People Function, which is responsible for enabling our Society blueprint through key People focused enablers, including a focus on culture and capability, and managing how we transform our organisation, doing the right thing in the right way with our ethic of care.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

• Delivering People Change. This could range from a small change which you manage independently with business stakeholders, or as part of our matrix model alongside our People Partners and Senior People Partners to deliver large scale transformational Change. We always manage Change with a strong ethic of care regardless of its size and complexity.
• Support consultation activity (such as changes to notice periods, allowances and working patterns) in line with business needs so we can service our customers effectively.
• Investigate and respond to escalated queries from Ask HR/other People Function teams or the NGSU, including queries linked to our NBS policies and employee contracts. These are likely to be complex queries that can require challenging and sensitive conversations with managers and employees as well as thorough research and investigation.
• Drive continuous improvement within People Services and across the People Function to enhance our service proposition and operating model.
• Producing insight – gathering data and producing insights on the findings (e.g. absence, planned leave, working patterns, I&D, spans and layers) to inform business decisions and workforce planning.
• Working with business leaders on job evaluations and role profile changes within our regulated environment
• Investigation of complex queries working with colleagues, line managers and Nationwide’s recognised union the NGSU

About you

As a minimum requirement you'll have:

• Experience supporting and advising on People Change activity. You’ll understand employment law in this regard and the impact that good consultation has on People Change. You will have managed a number of different People Change activities independently.
• Strong generalist HR experience of providing complex advice and guidance across a diverse range of people activity. You will have worked on a variety of different HR queries and work packages and gained experience across a range of HR disciplines.
• Strong communication skills with the ability to partner key stakeholders, build strong relationships and work collaboratively. You will have experience of working with Senior Leaders, offering them advice and challenge on their People plans.
• The ability to logically evaluate and apply judgement to situations, overcome challenges and provide solutions. You will be able to think laterally about how to solve problems utilising your HR knowledge.
• Strong planning and organisational skills, significant experience of managing and prioritising workload to tight deadlines. You will be accustomed to juggling a number of demands and stakeholders simultaneously.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.