Operations Manager

Harris Hill are delighted to be partnering with Burgh House in their search for an Operations Manager.

Location: Hampstead, London

Salary: £45,000

Burgh House is a Grade 1 Listed historic house in Hampstead, North London. As part of its activities as a registered charity there is a public programme of art and historical exhibitions, and cultural and community events. These are made possible by a busy schedule of private/commercial and public hire, being a popular venue for weddings, parties, filming, lectures and talks, well-being classes etc.

As Operations Manager, you will be responsible for overall efficient and smooth House management operations, front of house and behind the scenes. This includes premises inspection and oversight, facilities management and maintenance, security, health and safety, fire safety etc. Working closely with the Director, you will develop special infrastructure improvement projects and identify contractors, consultants, costings and quotes. The role is also responsible for Visitor Experience operations and Volunteer management – optimising visitor experience and relationships, and ensuring appropriate House appearance.

The successful candidate will have experience in operational management in a similar organisation, or with clearly transferable skills and an understanding and workplace experience of physical building infrastructure management. Experience with visitor services management and its basic principles is key, alongside experience of developing and managing planned maintenance and minor works contracts, and some hands on maintenance where possible. Knowledge of Health and Safety, fire safety, security, emergency planning management is a must and either knowledge of am interest in historic building conservation (and wider arts and heritage), and environmental sustainability is essential.

If you would like to receive further information, including the full job description and how to apply, please do get in touch.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics.