Administrator and Receptionist (Immediate Joining)

Job Description: Student Administrator & Receptionist

Location: Newcastle Campus, UK Management College (UKMC)

Job Type: Full-time

Salary: From £23,795.00 per year

Additional Pay: Bonus Scheme

UK Management College (UKMC) is looking for dynamic and confident individuals to join our team as a Student Administrator & Receptionist at our Newcastle Campus. This role combines administrative responsibilities with front-desk reception duties, offering a varied and fast-paced environment where no two days are the same. You will play a key role in supporting students, faculty, and visitors by providing excellent customer service and efficient administrative support. This is an office-based role located at our Newcastle campus.

Key Responsibilities

• As a Student Administrator, you will be responsible for:
• Reviewing student applications and identification documents to ensure accurate and timely processing.
• Liaising with colleagues and students to coordinate interview schedules and admissions procedures.
• Maintaining student records in databases, tracking details such as application status, personal information, and academic progression.
• Assisting in Admissions-related events, including open days, orientation, and student recruitment activities.
• Providing general administrative support to the Admissions Team under the supervision of the Administration Team Leader.

As a Receptionist, you will:

• Greet students, staff, and visitors in a friendly, professional manner and ensure the reception area is welcoming and well-maintained.
• Answer phone calls and emails, directing inquiries to the appropriate department or individual.
• Manage appointments and bookings for meetings, interviews, and campus visits.
• Distribute incoming mail and manage outgoing post.
• Handle visitor sign-ins and ensure compliance with campus security protocols.

Essential Requirements

• 1+ years of office-based experience in a receptionist or administrative role (preferably within the education sector).
• Proven administrative skills: highly organised, proactive, and able to meet deadlines in a fast-paced environment.
• Multitasking abilities: able to juggle various tasks, such as managing student queries, coordinating interviews, and maintaining records.
• Excellent communication skills: fluent in English, with the ability to deal confidently, tactfully, and sensitively with people from diverse backgrounds.
• Strong IT skills: proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn new systems.
• Attention to detail: ability to process information accurately while working under pressure.
• Discretion and confidentiality when dealing with sensitive information.
• Team player: able to work independently and collaboratively with colleagues across different departments.
• Flexibility: open to adapting work practices to suit changing business needs.

Benefits

Company Pension

Free Parking on-site

Opportunities for career development, with access to mentoring programs and funded courses

Supportive work environment in a rapidly growing company within the education sector

Work Location: Newcastle Campus (In person)

Ability to Commute: Must be able to commute to Newcastle

Application Process

Candidates are required to submit an assessment along with their application as this is a fundamental part of our interview process. Applications without the assessment will not be considered.

If you are interested in this role or have a background in education, teaching, IT, or recruitment, feel free to reach out to our HR department at careers@ukmc.ac.uk, as we are continually hiring for a variety of positions as our business grows.

Benefits:

• Company pension
• Free parking
• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor's (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)