Account Manager

Overview

As an account manager at Epic Social you will contribute to a high calibre team in a business that is experiencing rapid and dramatic growth. Working alongside the team, you will lead the day to day running of client business at a senior level, using a high level of initiative to execute strategies. You must be able to distil client briefs and take a lead role to come up with effective social strategy and executional plans. The role requires a strong combination of leadership, communication and organisational skills - as well as knowledge across social and the wider communications landscape.

Key responsibilities

• Working knowledge of the social media landscape, the wider communications landscape and your clients business. Be proactive in sharing this knowledge, both internal stakeholders and also with clients
• Distil client briefs or business problems and translate into internal briefs - translating business problems into marketing, communication or social objectives
• Oversee the day to day management of agency / client responsibilities - to include reporting, project management, financial processes
• Responsible for keeping clients informed of new social initiatives and opportunities for the continued development of the clients business
• Working alongside internal teams, analyse campaign performance, build case studies and recommend future solutions
• Build strong working relationships with clients - adopting and championing best in class approach to account management
• Oversee the development of a junior member of the team Main Responsibilities
• Day to day account management of client
• Supporting wider team to create reports
• Co-ordinating with internal teams to ensure deadlines are met

Job Type: Permanent, Full-time

Pay: £20,000.00-£25,000.00 per year

Benefits:

• 28 Days Holiday including bank holidays, plus time off at Christmas
• Discounted or free food
• On-site parking

Education:

A-Level or equivalent (preferred)

Experience:

• Account management: 1 year (preferred)
• sales: 1 year (preferred)