Sales Consultant

Sales Consultant - Luxury Retail

Location: Notting Hill, London

Salary: £24,000 - £28,000 per annum + bonus and benefits

Job Type: Full-Time, Permanent

Join a Luxury Retailer in Notting Hill!

We have an exciting opportunity for an experienced Sales Consultant to join a prestigious luxury retailer at their boutique in Notting Hill. Known for their unique products and dedicated worldwide following, our client is looking to expand their established team. If you are passionate about delivering exceptional customer service and working in a dynamic, high-end retail environment, this could be the perfect role for you.

About the Role:

As a Sales Consultant, you will play a key role in providing a world-class shopping experience to every customer. Your responsibilities will include offering tailored customer service, listening to clients to understand their needs, and assisting with all areas of the boutique’s operations. You’ll work closely with the team to ensure smooth management of stock delivery, visual merchandising, and handling customer enquiries via phone, email, and social media.

Key Responsibilities:

• Deliver outstanding customer service across all communication channels: in-store, via email, social media, and phone.
• Confidently engage and build relationships with high-status clients, understanding and fulfilling their needs.
• Ensure smooth and accurate execution of all operational processes, from stock management to order processing.
• Be a passionate brand ambassador, ensuring customers feel excited about their shopping experience and the brand’s story.

About You:

• Proven experience as a Sales Consultant, Sales Associate, or Sales Advisor in luxury retail.
• Excellent interpersonal and communication skills, with the ability to connect with a wide range of clients.
• Enthusiastic, self-motivated, and passionate about luxury products and customer service.
• Strong team player with the ability to work independently using your initiative when needed.

What We Offer:

• Competitive salary of £24,000 - £28,000 plus bonus and benefits.
• Additional holiday on your birthday.
• Staff discounts and a jewellery allowance every 6 months.
• Private healthcare after 5 years of service.
• Discretionary 6-month bonus scheme.
• Company sick pay scheme.
• No work on Boxing Day to spend time with family.
• Optional pension scheme.

How to Apply:

If you’re an experienced luxury Sales Consultant, Sales Advisor, or Sales Associate, and you’re looking to join an iconic brand in Notting Hill, we want to hear from you! Apply today with your CV and take the next step in your luxury retail career.