Senior Human Resource Assistant

The HR Assistant can expect their role to be hands-on and will be required to assist with the general HR operations and the delivery of strategic objectives.

Key duties

• Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
• Apply HR and business knowledge evidencing appropriate decision making skills.
• Advise managers on the terms and conditions of employment and knowledge share best practice with them.
• Develop HR policy and procedures to drive performance and mitigate disputes.
• Implement learning and development policy.
• Provide first line advice on current and existing benefits for employees and managers.
• Administer payroll and payroll records and keep accounts appraised of any changes.
• Work with appropriate parties on reward strategy.
• Provide advice on recruitment and selection strategies.
• Support the recruitment process – this may include writing job descriptions and preparing interview questions and application forms etc.
• Carry out new starter inductions.
• Manage talent and succession planning.
• Drive alignment between HR strategy and business goals.
• Continuously monitor and review HR policies and processes and implement changes where necessary.
• Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
• Support change management processes.

Qualifications

Being educated to degree level is desirable. A CIPD qualification is also expected. Graduates with a level 7 qualification will be in highest demand. An MBA in human resource management is an alternative.

Previous experience

• Proven HR generalist experience of three to five years is expected.
• Exceptional organisational and communication skills is required together with proven leadership capabilities and solid knowledge of employment legislation and its application.
• HR assistants should be proactive team players with strong customer service and problem solving skills.
• Experienced in developing and supporting line managers through change.
• An ability to maintain confidentiality and act with discretion and diplomacy is crucial.
• Self-motivated and able to work under own autonomy or as part of a team.