Provisioning Administrator

About Us

As one of the most established and experienced providers of business internet and telecoms services in the UK, Spitfire represents an exceptional place to build your career. We believe that all our staff play a key role in the success of our business, and as such we are dedicated to the personal and professional development of all our employees.

Spitfire was founded in 1988 in London; the company specialises in providing Telecoms and IP Engineering Solutions to a wide range of small and medium sized businesses.

Spitfire is an owner-managed business with its own network infrastructure and established offices in Stockwell, London, and the West Midlands. Spitfire has grown from a start-up to a business with £26m turnover, over 5,000 business customers, and 100 members of staff.

The Role

We are currently seeking a Provisioning Administrator to join our team Birmingham. This is a fantastic opportunity for someone who is looking to develop their skills in an office-based environment. Successful applicants will be given on the job training and as their experience grows, they will undergo cross training within the team, enabling them to learn how to manage a variety of products and orders.

Responsibilities of theProvisioning Administrator

?Process customer orders for broadband and telephone lines efficiently and accurately

?Answer and assist with a variety of customer queries

?Liaise with internal departments and third parties regarding installations and orders

?Input order data and highlight any missing information

?Assist in maintaining the filing system along with other administrative tasks

?Assist with ad hoc projects as and when required

Requirements & Capability

?Graduate level education

?Excellent customer service skills

?Able to work with a large level of autonomy and work well within a team

?Excellent written and verbal communication skills

?Strong attention to detail is essential

?Excellent time management skills and highly organised

Benefits of Working at Spitfire

?Spitfire provides competitive salaries and rewards generously for success and hard work

?Spitfire provides competitive salaries and rewards generously for success and hard work

?All graduates obtain professional engineering qualifications, which are widely recognised and allow them to develop extensive product knowledge and understanding to become the best in the industry

?Permanent Health Insurance after two years continuous employment

?The opportunity after a successful probation period to work from home up to 50% of the week

?Dedicated to the personal and professional development of all of our employees

?There is a gym next door

?Our offices are modern and open plan with fantastic views over the city of London

?Location the Birmingham benefits from a city central location and an onsite café and gym.

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