Sales Operations Manager

Sales Operations Manager – Join a mission-driven team and help create lasting social impact

We're looking for a Sales Operations Manager on a 12 month FTC to lead our sales operations, accounts receivable, and contract processing teams as part of Social Value Portal's growth journey. With competitive pay up to £55,000, hybrid work options, private medical insurance from day one, and 25 days of leave plus your birthday off, this is a rare opportunity to make a meaningful difference. Click to Apply!

About Us:
Social Value Portal (SVP) is the UK leader in measuring and reporting social value. Since our launch in 2014, we've delivered over £47bn in social value, supporting people, places, and the planet to thrive. Our award-winning platform, consultancy services, and training academy are driven by our mission to unlock £100bn in social value. Join our inclusive, innovative team and help us reach this ambitious goal.

The Role:
As Sales Operations Manager, you'll oversee all aspects of sales operations. You'll also lead the accounts receivable and contract processing functions, bringing together these critical functions to streamline efficiency. With 2-3 days in the London office and the remaining days remote, you'll work closely with cross-functional teams to support growth and enhance operational effectiveness.

What We Offer:

• Competitive salary up to £55,000.
• 25 days holiday, UK bank holidays, and your birthday off.
• Private medical insurance starting day one.
• Flexible hybrid working from our London office.
• 6 paid volunteering days each year.
• Access to cycle-to-work and electric vehicle schemes.
• Enhanced parental leave, life assurance, and an ethically invested pension.
• Annual learning and development budget to support your growth.

What You'll Do:

• Lead the day-to-day operations of the sales operations team responsible for processing sales orders to managing accounts and supplier contracts. Developing and defining processes for improvement to enhance customer satisfaction.
• Lead the accounts receivable team, ensuring timely invoicing and prompt collections.
• Monitor aged receivables and work closely with the business to mitigate risks, resolve discrepancies, and optimize cash flow.
• Oversee the supplier contract (CAF) processing team, ensuring compliance with organisational policies, contractual requirements and accurate forecasting and release of contracts
• Lead initiatives to enhance data accuracy and integrity in Salesforce, optimising the tool's usage for forecasting, reporting, and customer relationship management.
• Implement process improvements to optimise operational efficiency.
• Collaborate across teams to align CRM systems and improve data accuracy.

What You'll Bring:

• Proven experience in a Sales Operations management or leadership role within a SaaS environment.
• Advanced proficiency in Salesforce and Excel (including VLOOKUP and pivot tables).
• Experience developing and implementing sales operations and best practises.
• Analytical mindset with a track record of process improvement with strong problem-solving ability.
• Team leadership skills and a proactive approach to managing workflows.

Join Us:
At SVP, we embrace diversity and actively work to create an inclusive workplace. We welcome applicants from all backgrounds and provide opportunities for growth, a supportive culture, and a place where your voice matters.

Click to Apply and make an impact with us!

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