Shift Manager

Shift Manager | Bicester | JR2410_0041

Ready to lead our customer-driven shifts? Shape the way we work, inspire your team, and drive excellence in every operation. If you're passionate about customer satisfaction, efficiency, and empowering others-this is your chance to make a real impact!

YOUR ROLE

As a Shift Manager in this customer-centric role, you'll report directly to the Operations Manager and have the exciting opportunity to shape the way we work and exceed customer expectations. In this hands-on position, you'll oversee daily operations, manage budgets, and uphold service standards across the board. You'll be instrumental in building a positive, results-driven culture by supporting and developing team members through proactive leadership, coaching, and effective communication. This role offers the chance to drive excellence in both operational efficiency and customer satisfaction. Your expertise in warehouse and stock management will be key to leading and empowering the team, especially in a 24/7 fulfillment environment. While core hours for the site are 8 am to 4 pm, your role will extend to supporting Team Leads on all shifts, ensuring they have the resources needed for smooth operations and high performance. In this role, you'll make a tangible impact on our success by fostering continuous improvement and business excellence.

YOUR RESPONSIBILITIES

• Direct responsibility for the Warehouse Team Leaders, report to and be managed by the Operations Manager
• Managing stock integrity, productivity, and facilities within the warehouse operation.
• Monitoring operational and general business KPI's, ensuring that they are met and improved upon through the effective management of the operation/ operational area of concern.
• Ensuring efficient planning, reviewing and communication of operational requirements and changes.
• Building relationships with the customer and offering excellent customer service within budgetary constraints.
• Continually reviewing all aspects of the operation and driving improvements in methods, procedures, and efficiency.
• Support QSHE and all legal compliance within the operation.

YOUR SKILLS AND EXPERIENCES

• Financial and strategic management experience and commercial awareness
• Drive, determination and a track record in delivering continuous improvement.
• Ability to influence, negotiate and deal with conflict successfully.
• A strong knowledge of Health & Safety at work
• Preferred experience (not essential) of JDA/ Red Prairie systems
• Understanding of warehouse practices e.g. picking, loading

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.

You will be respected and valued if you work for us and have genuine opportunities to progress and develop.

• 26 days holidays plus bank holidays
• 2 volunteering days per year
• 3 x Life Assurance Option if you join the KN Route2 pension scheme
• A tailored personal development and training programme.
• Trusted and empowered to deliver and be your best.
• We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
• Enhanced Maternity/Paternity Leave
• Childcare Vouchers
• Cycle to work scheme
• Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
• Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Resourcing

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