Night Porter - Chipping Norton

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

As a Night Porter, you are responsible for guest rooms and will ensure a high level of service is provided during the night shift, addressing guest queries in a professional and timely manner. You'll possess a "never say no" attitude and constantly strive to exceed expectations. You will actively monitor the safety and security of the sites, escalating any incidents if necessary.

SALARY: 12 p/h

HOURS: Full Time

RESPONSIBILITIES

• To ensure the security and safety of our staff and guests on during the night shift
• To work with the groups' security teams to ensure essential information is relayed accurately and immediately to all concerned
• To be the team and guest liaison for each area of the business over the night shift; ensure records are accurate and give Duty Management support in all required areas as business dictates.
• Always work in line with our service culture and communicate fully with all relevant departments
• Complete the Night Audit, checking guest bills are accurate, and all signed guest checks
  

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining
  experiences from day 1.
  Volunteering Days: Employees are offered one paid day per year to volunteer with a
  charity of their choice.
  Private Medical: We offer subsidised private medical insurance through Bupa.
  Pension Scheme: Pay up to 9% of your salary into your pension each month; we
  contribute up to 4.5%.
  Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
  Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.