Licensing Officer

Are you an experienced professional in Licensing? Join our team as a Licensing Officer, where you'll take on a vital role in overseeing and executing a range of statutory licensing duties.

This includes;

- Premises licensing
- Animal licensing
- Taxi licensing
- Event licensing
- Gaming and gambling licensing
- Skin piercing licensing
- Pavement licensing
- Street trading
- Charity collections
- Scrap metal licensing

About the role?

As a Licensing Officer, your responsibilities will include conducting statutory consultations, managing and attending committees and hearings. You'll also collaborate with external partners such as the Police and County Council, to undertake investigations and enforcement actions, including serving notices and giving evidence in court when necessary.

This is a critical position where your expertise and ability to manage various licensing processes will directly impact our community. If you're looking for a challenging and rewarding opportunity in a supportive environment, we'd love to hear from you!

You will carry out site visits, work to tight deadlines managing your own time and workload. You will need experience in all matters of licensing legislation and a full working knowledge of the Licensing Act 2003.

Responsibilities..

• Deal with complex service requests, which may require detailed knowledge of a specific functional area across the organisation.
• Manage and resolve a range of case work or investigations to conclusion using detailed knowledge of the subject area and work within relevant legislation, prescribed policy, procedures and guidelines.
• Maintain an understanding of appropriate legislation, policy, procedure, business requirements and guidelines.
• Ensure all relevant customer and company information is captured and recorded accurately.
• Planning and prioritising workloads in order to meet agreed short term objectives.
• Carry out duties with discretion, integrity and maintain confidentiality.
• Understand and demonstrate commitment in delivering the key performance indicators within the function.

You will need?

• A minimum qualification equivalent to NVQ level 3 or A level, and three years relevant experience. Preferably an animal qualification level 3 for inspection of licensable activities involving animals.
• Ability to build customer relationships.
• Knowledge and experience in assessing complex situations and carrying out inspections.
• Ability to manage time effectively.

For more information about this role please see the Job Description/Person Specification.

Special Conditions?

• Ability to travel, with a full UK Driving Licence
• Flexibility to work at various Publica Group locations as required
• Willingness to work additional hours in line with service needs

Who are we?

Publica is a unique place to work - we're a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

What can we do for you?

• Agile working allowing a mix of home and office working
• Flexible working arrangements(depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us!

To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.

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