IT Apprenticeship

Baltic Apprenticeships are thrilled to partner with Jones AV, a dynamic and forward-thinking company, to offer an incredible opportunity for an IT Support Apprentice. As Jones AV continues to expand, this is your chance to join a their passionate team and jumpstart your career in a company that thrives on innovation and cutting-edge technology.

Are you passionate about technology? Eager to learn and grow in the IT world? As an IT Support Apprentice at Jones AV, youll dive deep into hands-on IT experience, working with advanced systems that power vital hospital technologies. If youve been looking for a role that not only builds your skills but also makes a meaningful impact in the healthcare sector, this could be the perfect next step for you!

In this role, youll work towards your Level 3 Information Communication Technician qualification delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Provide critical IT support for state-of-the-art systems installed in hospitals across the country
• Assist users through the helpdesk, troubleshooting and resolving issues via the IT ticketing system
• Configure software for operating theatre technologies and ensure all systems run smoothly
• Troubleshoot and resolve hardware issues, ensuring minimal downtime for essential medical equipment
• Test and integrate complex devices and components in hospital environments
• Work closely with servers and network systems, ensuring seamless integration and support

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• Competitive starting salary of £15,000 to £17,000 per annum (DOE)
• Monday to Friday, 9:00 am to 5:30 pm
• 20 days holiday plus 8 bank holidaysand your birthday off!
• Company events
• Exciting progression opportunities

Desired Qualities, Skills and Knowledge:

• A genuine passion for IT and technology, with a keen interest in hardware and systems
• Strong problem-solving abilities and an eagerness to tackle technical challenges
• Excellent communication skills and the ability to work effectively in a team
• Basic knowledge of Microsoft tools and networking fundamentals
• A Grade 4 in Maths and Grade 5 in English at GCSE level is required for this role

Your Training with Baltic:

This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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