Centre Support Officer

We have an exciting opportunity for a successful candidate to join us as a Centre Support Officer, to be based at our offices in NG8, Nottingham.

Skills and Education Group offer over 400 Further Education qualifications through approved colleges and training providers across the UK. The qualifications we offer cover a wide variety of vocational subjects, including hospitality, door security, transport, animal care, and childcare.

Within this role you will be providing excellent customer service daily, ensuring the efficient operation of registrations, achievements, examination, and certification processes. You will need to have experience of working in a busy office and have excellent organisational and time management skills. A keen eye for detail is essential to work accurately at a fast pace. You should have excellent IT skills and be competent in Microsoft Office.

Customer service is a significant part of the role, and we work hard to provide our customers with a courteous, professional, and efficient service at all times. You should be good at handling queries professionally and be a confident communicator, liaising with internal and external customers by telephone and email. We are a friendly team who support each other and take immense pride in the service we offer.

At Skills and Education Group, we are passionate about the advancement of skills and education to improve the lives of individuals. Our work makes a real difference to peoples lives locally, nationally, and internationally.

If you are interested in joining our team where you can directly contribute to our continued success, please apply below.

We offer good terms and conditions of employment with a generous holiday entitlement and a contributory pension scheme.

Job Type:Full-time (37 hours per week)

Salary:from £24,000 per annum

Closing date:15th November (please note: job may close early if we receive a high volume of applications)

No agencies please. Should you not hear from us within four weeks of the closing date, we regret your application has been unsuccessful.

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