IT Apprenticeship

Together Learning Trust is looking for a dynamic and motivated IT Apprentice to join their forward-thinking team. This is an incredible opportunity to gain hands-on experience, work alongside industry professionals, and earn while you learn.

We value curiosity, enthusiasm, and a can-do attitude. If you're ready to embrace challenges, thrive in a fast-paced environment, and commit to personal growth, we want to hear from you! No prior experience is necessaryjust a passion for learning and a keen interest in IT.

In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Respond to any issues that arise during lessons for staff in a prompt manner.
• Maintain the general upkeep of ICT classrooms, including peripherals, monitors and PCs.
• We will always try to repair equipment before purchasing a replacement, so you will be expected to assist with this.
• Where products are within warranty you will be required to liaise with suppliers to arrange the repair/replacement of equipment.
• Supporting the schools Microsoft 365 environment, including Office, SharePoint online, Teams, Endpoint Manager (formerly Intune) and Azure. A good understanding of these products would be helpful for troubleshooting any issues and aiding with the more technical aspects of its functionality.
• Supporting the use of Teams, OneDrive and SharePoint within different subject areas.
• Providing support for the cashless catering system this includes the registration of new biometric accounts and ensuring that data is up to date within the cashless catering software.
• The use of subject specific software is very common within departments (for example Google SketchUp, Photoshop, Cubase and TechSoft) so a basic understanding of the functionality (or the ability to develop skills) of these is helpful for assisting with any issues that may arise.
• Ensure that software on school devices remains up to date with the latest, tested version.
• Assist with the management of user accounts in active directory.
• Assist with the management of Office 365 accounts and any distribution groups within the organisation.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours&Benefits:

• £16,546 per annum
• Monday to Thursday 8am 4pm, Friday 8am 3:30pm
• West Yorkshire Pension Fund
• Free Parking
• Onsite Gym
• Employee Assistance Programme (counselling and financial & legal support)
• Cycle to work scheme

Desired Qualities, Skills and Knowledge:

• Grade 4 in Maths and 5 in English is essential for this role.
• An efficient and organised person.
• Able to deal with sensitive and confidential information.
• Able to communicate effectively and understands the important of excellent customer service in this case to our staff and students.

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

INDIT

ADZN1_UKTJ