Receptionist

Full-time, Permanent Average 42 hours per week

Salary:£28,369 rising to £28,652 after probation (plus an additional annual allowance of £2,100,paid monthly

Are you looking for a dynamic role where every day brings new challenges? As a Lodge Porter (receptionist) at Merton College, you'll be at the heart of a vibrant, welcoming community, interacting with Fellows, students, staff, and visitors from around the world. This role is ideal for someone who thrives in a busy, public-facing position and enjoys taking responsibility for creating a safe, supportive, and friendly environment.

Why join us?

• Make an Impact: As the gateway to the College, youll be the first point of contact for many, providing exceptional service and ensuring a smooth experience for all visitors and residents.
• Variety Every Day: Whether assisting with daily inquiries, managing security, or responding to emergencies, no two days are the same. This role is perfect for those who love variety and responsibility.
• Team-Oriented Environment: Youll be part of a close-knit team of Porters (receptionist) who support one another while ensuring the safety and wellbeing of the College community.

We are looking for individuals who are:

• Personable and approachable, with strong communication skills.
• Experienced in problem-solving and working in public-facing roles.
• Able to stay calm under pressure, particularly in emergency situations.
• Passionate about delivering exceptional customer service and creating a welcoming atmosphere.

Benefits include:

We understand the importance of work-life balance, which is why our 3 days on, 3 days off schedule (averaging 42 hours per week) ensures you have regular time off. Plus, youll enjoy:

• 7.6 weeks of paid holiday each year.
• Meals provided when on duty.
• Private health cover and OSPS pension scheme.
• Access to College fitness facilities.
• Free onsite parking.
• A professional uniform provided.

If you are someone who enjoys variety, responsibility, and working with people, this role offers an exciting opportunity to grow within a prestigious environment.

If you have any questions regarding the role, please contact us via email.

The vacancy will only remain open until a suitable candidate is appointed. We reserve the right to close the vacancy early.

Merton College is an Equal Opportunities Employer.

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