Assistive Technology Officer

Assistive Technology Officer

Permanent opportunity

Working Hours: 18.5 hours per week 14:30-20:00four days on and four days off, to include Weekends and Bank Holidays

Worker Type: Onsite Worker

Salary: Grade E -£27,711(level one) rising to£30,060(level four) per annum (Part time pro rata actual amount is 13,855.50- £15,030 per annum)

Based at Harvey Road Nottingham NG8 3BB

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Councilhere.

About the Role

The primary focus of this role is to be part of the Assistive Technology (AT) Team providing a 24/7 high quality and professional assistive technology and out of hours service to private customers and through corporate contracts.To receive calls from Nottingham on Call (NoC) customers and based on the information received, determine the appropriate response in accordance with procedures and instructions.

About You

The ideal candidate will have:

1. Experience of delivering service to vulnerable groups within the community and an understanding of services available
2. Self-Motivation and able to work with minimum supervision
3. Empathy and Sensitivity towards meeting the needs and aspirations of customers
4. Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times.
5. Excellent organisation and prioritisation skills
6. Proven ability to work to a high level of accuracy

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

Essential Requirements:

• Full UK Driving Licence
• This post is subject to an Enhanced DBS check

Please note: Full training on installing Telecare equipment will be provided.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on theadditional informationfor applicants page.

Closing Date: 2 January 2025 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview date: 13 January 2025 held at our Harvey Road site - please note this is subject to change

By applying to this job, you agree to ourTerms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering17.9%
• Smart Working to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

ADZN1_UKTJ