Devonshire Hayes Recruitment Specialists Ltd
Infrastructure Analyst
Job Location
Stanley, United Kingdom
Job Description
Infrastructure Analyst - Liverpool or Manchester (35 hours per week)
As part of our ambitious IT consolidation and upgrade roadmap, this role involves working with cutting-edge technologies and managing technical delivery for various projects. The successful candidate will report to the Service Delivery Manager – Infrastructure and join a dynamic infrastructure team delivering high-quality technical solutions.
Key Responsibilities
* Collaborate with the Service Delivery Manager to maintain operational IT systems across UK and international offices.
* Provide technical guidance for project implementation from RFP to BAU support.
* Troubleshoot complex issues and support other Infrastructure Analysts.
* Create and maintain documentation, test plans, and recovery methods.
* Stay updated on infrastructure and security trends to enhance IT service delivery.
* Align with enterprise architects, project management, and service desk teams to support the IT vision.
* Contribute to knowledge transfer and move repetitive tasks to service desk teams where possible.
Essential Skills
* Strong expertise in VMware management, Microsoft Azure, and Microsoft Server technologies (Server 2016, 2019, 2022).
* Networking knowledge for troubleshooting and routing; basic switch configuration desirable.
* Familiarity with disaster recovery and high-availability technologies.
* Proficiency in Microsoft Active Directory, DNS, DHCP, and Windows file services.
* Experience with monitoring tools (e.g., SolarWinds) and telephony systems (SIP trunking, routing).
* Analytical skills and experience with change/problem management processes.
Desirable Skills
* ITIL v3 Foundation certification.
* Certifications such as AZ-900, AZ-104, or AZ-700.
* Knowledge of Office 365, VMware VSAN, and data centre technologies.
* Familiarity with cyber security, iManage10, Remote Desktop Services, and FortiGate firewalls.
Benefits
* Annual Leave: Starting at 25 days, plus birthday privilege day and Christmas shutdown.
* Holiday Options: Buy, sell, or carry-over scheme.
* Volunteering Days: 2 charity volunteering or pro bono days.
* Health & Wellbeing: Optional private medical insurance, Medicash, annual fitness allowance, and enhanced family leave policies.
* Financial Benefits: Flexible pension scheme, ISA saving scheme, independent financial advice, and life assurance.
* Support: Employee Assistance Programme with counselling, permanent health insurance, and 10 fully subsidised emergency or back-up care days per year.
* Additional Perks: Hybrid working, dress-for-your-day policy, annual travel season ticket loan, and bespoke training and development opportunities
Location: Stanley, GB
Posted Date: 12/23/2024
As part of our ambitious IT consolidation and upgrade roadmap, this role involves working with cutting-edge technologies and managing technical delivery for various projects. The successful candidate will report to the Service Delivery Manager – Infrastructure and join a dynamic infrastructure team delivering high-quality technical solutions.
Key Responsibilities
* Collaborate with the Service Delivery Manager to maintain operational IT systems across UK and international offices.
* Provide technical guidance for project implementation from RFP to BAU support.
* Troubleshoot complex issues and support other Infrastructure Analysts.
* Create and maintain documentation, test plans, and recovery methods.
* Stay updated on infrastructure and security trends to enhance IT service delivery.
* Align with enterprise architects, project management, and service desk teams to support the IT vision.
* Contribute to knowledge transfer and move repetitive tasks to service desk teams where possible.
Essential Skills
* Strong expertise in VMware management, Microsoft Azure, and Microsoft Server technologies (Server 2016, 2019, 2022).
* Networking knowledge for troubleshooting and routing; basic switch configuration desirable.
* Familiarity with disaster recovery and high-availability technologies.
* Proficiency in Microsoft Active Directory, DNS, DHCP, and Windows file services.
* Experience with monitoring tools (e.g., SolarWinds) and telephony systems (SIP trunking, routing).
* Analytical skills and experience with change/problem management processes.
Desirable Skills
* ITIL v3 Foundation certification.
* Certifications such as AZ-900, AZ-104, or AZ-700.
* Knowledge of Office 365, VMware VSAN, and data centre technologies.
* Familiarity with cyber security, iManage10, Remote Desktop Services, and FortiGate firewalls.
Benefits
* Annual Leave: Starting at 25 days, plus birthday privilege day and Christmas shutdown.
* Holiday Options: Buy, sell, or carry-over scheme.
* Volunteering Days: 2 charity volunteering or pro bono days.
* Health & Wellbeing: Optional private medical insurance, Medicash, annual fitness allowance, and enhanced family leave policies.
* Financial Benefits: Flexible pension scheme, ISA saving scheme, independent financial advice, and life assurance.
* Support: Employee Assistance Programme with counselling, permanent health insurance, and 10 fully subsidised emergency or back-up care days per year.
* Additional Perks: Hybrid working, dress-for-your-day policy, annual travel season ticket loan, and bespoke training and development opportunities
Location: Stanley, GB
Posted Date: 12/23/2024
Contact Information
| Contact | Human Resources Devonshire Hayes Recruitment Specialists Ltd |
|---|