Cpl UK Healthcare
Service Manager
Job Location
Guys Cliffe, United Kingdom
Job Description
The Role:
As the Service Manager, you will lead, manage, and oversee the delivery of high-quality care services. You will have a hands-on role in managing staff, coordinating care, and ensuring compliance with all regulatory and organizational standards. Your efforts will empower the team and the people we support to achieve their fullest potential.
Key Responsibilities:
*
Team Leadership:
* Directly manage Team Leaders and support staff across all sites.
* Facilitate supervision, coaching, performance management, and support for staff, volunteers, and students on placement.
* Develop and lead ongoing recruitment and retention plans to maintain sufficient staffing levels.
* Deploy staff effectively to meet individual service user needs and preferences.
*
Service Development:
* Respond to referrals and conduct initial assessments of needs.
* Lead the allocations panel to ensure appropriate support placements.
* Create co-produced support plans with service users, ensuring a designated Key Worker for each individual.
* Establish clear goals and expected outcomes for each young person, mapping a path to achieve their goals.
*
Person-Centered Planning:
* Coordinate regular, person-centered reviews that prioritize each individual’s views and journey.
* Facilitate service user engagement, involvement, and peer support.
*
Collaboration & Community Engagement:
* Work closely with local multi-disciplinary teams and community agencies to provide holistic support.
* Build and maintain strong relationships with external stakeholders and family members.
*
Quality & Safety:
* Maintain high standards of environmental safety and quality across all sites.
* Ensure services provide a welcoming and inclusive atmosphere.
Requirements:
* Proven experience in a management role within health and social care, specifically supporting young people, adults, or complex needs.
* A Level 5 Diploma in Leadership and Management for Health and Social Care (or equivalent).
* Strong knowledge of CQC and Ofsted regulatory standards.
* Exceptional leadership, organizational, and communication skills.
* Experience in developing and managing care plans, as well as conducting person-centered reviews.
* A passion for empowering individuals and driving positive outcomes
Location: Guys Cliffe, GB
Posted Date: 12/25/2024
As the Service Manager, you will lead, manage, and oversee the delivery of high-quality care services. You will have a hands-on role in managing staff, coordinating care, and ensuring compliance with all regulatory and organizational standards. Your efforts will empower the team and the people we support to achieve their fullest potential.
Key Responsibilities:
*
Team Leadership:
* Directly manage Team Leaders and support staff across all sites.
* Facilitate supervision, coaching, performance management, and support for staff, volunteers, and students on placement.
* Develop and lead ongoing recruitment and retention plans to maintain sufficient staffing levels.
* Deploy staff effectively to meet individual service user needs and preferences.
*
Service Development:
* Respond to referrals and conduct initial assessments of needs.
* Lead the allocations panel to ensure appropriate support placements.
* Create co-produced support plans with service users, ensuring a designated Key Worker for each individual.
* Establish clear goals and expected outcomes for each young person, mapping a path to achieve their goals.
*
Person-Centered Planning:
* Coordinate regular, person-centered reviews that prioritize each individual’s views and journey.
* Facilitate service user engagement, involvement, and peer support.
*
Collaboration & Community Engagement:
* Work closely with local multi-disciplinary teams and community agencies to provide holistic support.
* Build and maintain strong relationships with external stakeholders and family members.
*
Quality & Safety:
* Maintain high standards of environmental safety and quality across all sites.
* Ensure services provide a welcoming and inclusive atmosphere.
Requirements:
* Proven experience in a management role within health and social care, specifically supporting young people, adults, or complex needs.
* A Level 5 Diploma in Leadership and Management for Health and Social Care (or equivalent).
* Strong knowledge of CQC and Ofsted regulatory standards.
* Exceptional leadership, organizational, and communication skills.
* Experience in developing and managing care plans, as well as conducting person-centered reviews.
* A passion for empowering individuals and driving positive outcomes
Location: Guys Cliffe, GB
Posted Date: 12/25/2024
Contact Information
| Contact | Human Resources Cpl UK Healthcare |
|---|