Senior eCommerce Manager - Tech-Enabled E-Learning. Remote

Are you ready to lead the charge in transforming how construction professionals access training and qualifications?

With a passion for data-driven strategies and a commitment to excellence, we're looking for a visionary Senior eCommerce Manager to take the reins of our online operations. If you thrive in dynamic environments and want to make a tangible impact, this is your opportunity!

Intrigued? Keep reading!

Role Info:

Senior eCommerce Manager
Home Based / Visits and Meetings in London or Oxfordshire Office as Required
£65,000
Full Time - Permanent
Hours: 9am - 5pm

Product / Service: Tech enabled platform for certification and e-learning in the construction industry.

Your Skills: eCommerce Strategy Development, Sales Performance Management, Website & User Experience Optimization, Digital Marketing, SEO, Product Management, Merchandising, Data Analysis, Reporting

About Us:

We are a fast growing technology and e-commerce company, offering a platform to help people gain construction industry related qualifications and training, to assist them in working on construction sites in the UK. We empower construction professionals and organizations through our wide range of eLearning, certification, and compliance programs.

The Senior eCommerce Manager Role:

As Senior eCommerce Manager, you will be responsible for developing and executing eCommerce strategies that increase online sales, optimize the digital customer journey, and expand our brand reach. This leadership role would perfectly suit a data-driven and innovative professional who can enhance user experience, maximize conversions, and drive overall online revenue growth.

Key responsibilities:

+ Creating and executing a comprehensive eCommerce strategy to meet business goals, with a focus on sales growth, customer acquisition, retention, and overall revenue enhancement
+ Analysing eCommerce performance metrics, including traffic, conversion rates, customer acquisition costs, and sales data, to identify areas for improvement
+ Overseeing and improving the functionality, usability, and content of the website to maximize conversion rates
+ Collaborating with designers, developers, and content creators to enhance the overall user experience, streamline checkout processes, and deliver a mobile-friendly platform
+ Leading digital marketing efforts including SEO, paid advertising, email campaigns, and social media initiatives
+ Managing the online products to ensure consistency and accuracy across the website specifically producing AI videos for training products where required
+ Optimising product placements and promotions to increase cross-selling and upselling
+ Ensuring customer satisfaction through a seamless and personalized online experience
+ Providing regular reporting on eCommerce performance, trends, customer insights, and campaign outcomes to senior management

About you:

+ 5+ years of experience in eCommerce management, preferably in the online training or certification industry
+ Hold a degree in a related subject (exceptions can be made for the right candidate)
+ Knowledgeable of eCommerce platforms, Google Ads, Google Analytics, META and other social platforms
+ Data-driven with excellent analytical and reporting skills to assess performance metrics and improve business strategies
+ Strong verbal and written communication skills for effective team collaboration and customer interaction
+ Proven ability to lead cross-functional teams and manage projects from conception to execution
+ Passion for creating a customer-first experience and optimizing touchpoints throughout the buying journey

What's on offer:

+ Competitive market salary
+ Performance-based incentives
+ Flexible working arrangements (remote/hybrid)
+ 20 Days plus Bank Holidays Holiday.

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Your Previous Experience / Background Might Include:
eCommerce Operations Manager, eCommerce Operations, Ecommerce Manager, eCommerce Strategist, eCommerce Growth Strategist, eCommerce Optimization Specialist.

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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