Community Manager

Community Manager

Location: York

Are you ready to be part of something extraordinary? At Fusion, we create innovative spaces where students thrive, communities connect, and unforgettable experiences come to life. We’re searching for a driven and dynamic Community Manager to help shape an exceptional living environment for our residents.

About the Role

As a Community Manager, you’ll oversee daily operations, build a vibrant community, and lead an enthusiastic team. This is more than just a job—it’s an opportunity to make a real difference in the lives of our residents by delivering unforgettable experiences and managing a high-performing property.

What You’ll Do

Create a Standout Resident Experience

• Build an engaging, inclusive, and safe environment where students feel supported and inspired.
• Plan and deliver exceptional events and activities that delight and connect our residents.
• Foster meaningful relationships with universities, colleges, and local organizations to elevate our offering and reputation.

Operational Excellence

• Assist with all aspects of property management, from safety compliance to recruitment and onboarding.
• Drive performance by collaborating with the General Manager to meet and exceed KPIs, occupancy targets, and revenue goals.
• Support property mobilisation, ensuring smooth check-ins and an exceptional start for both residents and team members.

Lead a High-Performing Team

• Motivate and mentor your team to achieve their best, championing a positive workplace culture.
• Conduct one-to-ones, appraisals, and development plans to help team members thrive.

What We’re Looking For

• Customer-focused: You’re passionate about creating extraordinary resident experiences.
• Creative and resourceful: You’re brimming with fresh ideas for events and wellbeing programs.
• A natural leader: You inspire your team and lead by example.
• Target-driven: You’re motivated to achieve KPIs and income goals.
• Organized: Excellent at time management, prioritizing tasks, and maintaining high standards.

Why Join Us?

• Work in a cutting-edge PBSA site that’s as inspiring as the community you’ll help build.
• Be part of a company committed to thoughtful, innovative living spaces.
• Thrive in a role where no two days are the same and your creativity is celebrated.

Flexible working hours are required, including occasional weekends and evenings during student intake periods.

Take the next step in your career and help us create a community that residents will remember for a lifetime. Apply now and make an impact